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Results-driven
IT Project Manager with over a
decade of experience leading digital
transformation projects and
enhancing business processes.
Expertise in
project management methodologies
(Agile, Scrum, Waterfall), risk
management, budgeting, and resource
allocation.
Proven ability
to deliver innovative solutions and
improve operational efficiency and
local communication. Skilled in
requirement gathering, data
analysis, and quality assurance
throughout the software development
lifecycle.
Experienced in
managing cross-functional teams,
engaging stakeholders, and
implementing cybersecurity standards
(ISO/IEC 27001, Cyber Essentials).
Proficient in tools such as MS
Project, JIRA, Trello, Confluence,
MS Visio, and AWS. Strong
leadership, communication, and
problem-solving skills with a track
record of successful project
delivery and increased client
satisfaction
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CORE
COMPETENCIES/ SKILLS |
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Project
management methodologies
(Agile, Scrum, Waterfall) |
Risk management |Budgeting
and cost control resource
allocation | Business
process improvement |
Digital transformation |
Data migration | Requirement
gathering and analysis Data
analysis | Quality assurance
| Software development
lifecycle | Technical
documentation | System
integration Cybersecurity
standards (ISO/IEC 27001,
Cyber Essentials) | Cloud
computing | Database
management | Leadership |
Communication |
Problem-solving |
Decision-making |
Adaptability | Conflict
resolution | Time management
| Stakeholder management |
Team collaboration
|Negotiation | Coaching and
mentoring.
Tools: MS Project | JIRA |
Trello | Confluence | MS
Visio | Miro | Figma |
Balsamiq | MS Excel | MS
Office | CRM | Tableau Power
BI | Scrumwise | QTest | AWS
| MySQL | Nessus | Qualys
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CAREER HIGHLIGHTS |
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Led and
delivered a digital
transformation/ Data
migration project, resulting
in a significant 40%
improvement in local
communication efficiency,
fostering enhanced community
engagement and interaction.
.Overhauled
the end-to-end process for
acquiring internet services,
resulting in a notable 20%
reduction in customer
onboarding time.
.Successfully
delivered a drone security
mobile application,
significantly reducing
response times to threats by
an impressive 50%.
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WORK EXPERIENCE |
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May 2019-Present |
Smart Routing
System (SRS) Senior
IT Project Manager |
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Developed a Smart
Routing System to
enhance security in
residential and
industrial
buildings, achieving
a 40% reduction in
security breaches
and improving
overall safety. |
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Implemented ISO/IEC
27001 and Cyber
Essentials
standards, enhancing
project security by
30% and ensuring
compliance with
industry best
practices. |
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Maintained positive
relationships with
all stakeholders
while working on a
contract basis,
ensuring clear
communication,
mutual trust, and
successful project
outcomes. |
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Liaised with
cross-functional
teams, including
developers, business
analysts, and
external partners,
to align
project goals with
business objectives. |
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Reviewed and
implemented
comprehensive test
strategies for
software products,
ensuring thorough
security reviews and
delivering
high-quality
solutions. |
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Facilitated team
meetings,
effectively
addressing blockers
to ensure smooth
progress, efficient
problem- solving,
and timely project
delivery. |
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June
2023
-
2024 |
Pearl
Achievement
Consultant
Ltd,
Peterborough,
UK -
Role
- IT
Project
Manager |
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- Improved
Pearl
Achievement's
business
processes
and systems,
achieving a
30% increase
in
operational
efficiency,
optimizing
resources,
and
enhancing
service
delivery
responsiveness.
- Delivered
a digital
transformation
project,
resulting in
a 40%
improvement
in local
communication
efficiency,
enhancing
community
engagement
and
interaction.
- Identified
and
mitigated
project
risks,
reducing
delays by
25%,
ensuring
smoother
project
execution
and
increased
stakeholder
satisfaction.
- Oversee
project
estimation,
planning,
monitoring,
and
maintenance
of project
plans,
tailoring
communication
for diverse
audiences.
- Build
comprehensive
project
plans,
delegate
tasks, and
evaluate
processes
for
continuous
improvement.
Utilize
Agile
project
management
methodologies
to manage
backlogs,
workflows,
and sprints |
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June 2018 - May
2019 |
CIELUM Deliver
Manager (Spain) |
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Delivered a drone
security mobile
application that
improved security
measures, reducing
response times to
threats by 50% and
enhancing overall
safety in various
environments. |
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Successfully
completed the
Novelty Drone
Security system on
time and within
budget, increasing
client satisfaction
by 35% through
efficient project
management and
quality delivery. |
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Managed the delivery
team throughout the
entire project
lifecycle, from
initiation to
closure and
maintenance,
ensuring seamless
project progression
and successful
completion. |
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Owned and managed
the project scope,
adhering to time and
budget constraints
to ensure project
objectives were met
without compromising
quality or
efficiency. |
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Led
regular meetings
with the Business
Sponsor and
stakeholders,
facilitating
effective
communication and
collaboration to
align project goals
and expectations. |
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April 2011 - May
2018 |
Kenley Solution
Business Analyst
(Ghana ) |
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Overhauled the
end-to-end process
for acquiring
internet services,
leading to a 20%
reduction in
customer onboarding
time, enhancing
customer
satisfaction and
operational
efficiency. |
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Implemented
requirement
prioritization
techniques, ensuring
continuous delivery
and improving
product quality by
15%, meeting client
expectations and
delivering superior
solutions. |
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Collaborated with
stakeholders to
transform their
ideas and objectives
into clear,
actionable
requirements,
ensuring alignment
with project goals
and objectives. |
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Applied MoSCoW
prioritization to
ensure essential
requirements formed
part of the Minimum
Viable Product
(MVP), facilitating
timely and effective
project delivery. |
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Produced
comprehensive
requirement
documents, including
Use Case, Process
Flow, Change
Requests, SRS, and
Requirement
Traceability Matrix,
to ensure clarity
and precision. |
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Developed detailed
wireframes and
mockups using MS
VISIO, providing
visual
representations to
guide development
and align
stakeholder
expectations. |
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Worked closely with
cross-functional
teams throughout
development,
integration testing,
functional testing,
and UAT, ensuring
seamless project
execution and
delivery. |
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Performed AS-IS and
TO-BE Analysis,
recommending Fit for
Business Solutions
and designing
effective change
strategies to
enhance business
processes. |
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EDUCATION |
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March 2011 |
Central
University Accra -
Ghana Human
Resources Management
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CERTIFICATIONS &
TRAININGS |
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The Knowledge
Academy |
Certified
Prince2Agile |
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The Knowledge
Academy |
IOSH
Management Safely
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The Knowledge
Academy |
Fire
Risk Assessment |
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ISEB BCE |
Business Analysis
Trained |
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NIIT |
Web
programming/e-tech/SQL/
JAVA/C++/Web-Auditing
& Multimedia |
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ITonlinelearning |
CompTIA Fundamental
& A+ Trained. |
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Course2Career |
Six
Stigma Green Belt
Trained |
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Have knowledge of
Cloud Concepts, Core
Solutions and
Management tools,
Security features,
Governance, and Cost
Management. |
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